Returns and Refunds
At Avondale Media, we guarantee your satisfaction. If you receive a damaged, defective, or incorrect item from Avondale Media, you may return the item (shipping prepaid) within 30 days of delivery for a refund or exchange.
If the item is damaged or defective, we will exchange it for a new item. We'll notify you via e-mail of your exchange once we've received and processed the returned item. You can expect to receive your new item within 7 to 14 business days.
If you are dissatisfied with the quality of the training, we will issue you a refund of the purchase price minus shipping and handling. We'll notify you via e-mail of your refund once we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return.
We cannot accept returns of items returned more than 30 days after delivery.
We recommend that you send your return via an insured carrier. Avondale Media is not responsible for lost returns. If you have additional questions please contact our Customer Service Department.
To return items, please:
Contact our customer service department via email at contact[at]avondalemedia[dot]com for detailed instructions.
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